Refund policy

All sales are final. Due to the nature of our products and for hygiene and safety reasons, we do not offer refunds or accept returns on any opened or used items.

If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery with clear photos of the issue. Once reviewed, we will provide a replacement or appropriate resolution at our discretion.

We are not responsible for lost, stolen, or delayed packages once they have been shipped. Please ensure all shipping information is entered correctly at checkout.

By completing your purchase, you agree to all Lash with Kitty policies.